The Neurodiverse Workplace by Victoria Honeybourne

Author:Victoria Honeybourne
Language: eng
Format: epub
ISBN: 9781787750340
Publisher: Jessica Kingsley Publishers
Published: 2019-10-27T16:00:00+00:00

SPOKEN COMMUNICATION

Spoken communication includes talking face-to-face with others, speaking on the telephone and giving or listening to talks, meetings and presentations. Some differences that can be experienced by neurodivergent individuals when communicating through spoken means can include:

• processing quickly what is being said

• remembering and understanding instructions

• understanding implied information (what is ‘not’ being said)

• understanding idioms and non-literal language

• taking things literally (e.g., ‘I’ll be back in five minutes’)

• understanding and using appropriate body language and facial expressions

• recognising and identifying how intonation and tone of voice can alter meaning

• knowing when to take a turn in group conversations or meetings

• following the dynamics of group conversation

• expressing oneself clearly and logically

• using conversational skills appropriate to the situation and context

• finding eye contact uncomfortable

• appearing socially awkward

• understanding and using small talk

• recognising the perspectives, thoughts and feelings of other people

• adapting language and communication to different audiences and contexts

• remembering what has already been said

• being able to eliminate background noise and distractions

• finding it more difficult to communicate effectively when under pressure or experiencing anxiety.

As with written communication, differences will vary from person to person. It is important not to make assumptions about a person’s difficulties or abilities based on a label or diagnosis they might have.

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